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ShopKo Complaint - E-X-T-R-E-M-E-L-Y POOR BUSINESS PRACTICE
ShopKo Complaint

ShopKo Complaint

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E-X-T-R-E-M-E-L-Y POOR BUSINESS PRACTICE


ORDERED 4 NIGHTLIGHTS...RECEIVED 4 NIGHTLIGHTS OF A DIFFERENT DESIGN...EMAILED COMPANY-NO REPLY. CALLED CUSTOMER SERVICE-REPLY-"OH, THE ONES YOU ORDERED ARE OUT OF STOCK"-OK, NOWHERE ONLINE DID IT SAY-OUT OF STOCK WHEN I ORDERED AND I DID NOT ASK FOR A SUBSTITUTE. MAILED PRODUCT BACK... SHOPKO REFUNDED THE PRODUCT PRICE AND TAX. BUT I AM OUT FOR SHIPPING & HANDLING CHARGES-TOTAL-$14.29. CALLED CUSTOMER SERVICE AGAIN-FOR REFUND OF SHIPPING/HANDLING CHARGES...REP SAYS HE WILL SEND THE REQUEST TO THE CORPORATE OFFICE & I WILL EITHER RECEIVE A PHONE CALL OR EMAIL NOTIFICATION WITHIN 72 HOURS. IT HAS BEEN 7 DAYS!!!!! AND NO REPLY. EXTREMELY DISSATISFIED WITH THIS COMPANY.


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