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ShopKo Complaint - Online pricing difference
ShopKo Complaint

ShopKo Complaint

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Online pricing difference


I researched several different stores to check out pricing on Christmas storage items and found the ShopKo had a tree storage bag for 6.74 on clearance and an ornament storage box for 5.99 so I went out (in bad weather) to purchase them. The web site said there were several available and there were, but when I took them to the register, they didn't ring in at the price shown on the web site and even when I showed and questioned the cashier she wouldn't adjust the price. (She said that online and in store are different - I asked if I would be able to log on with my phone and purchase them online while in the store, but she claimed that it doesn't work that way and they would have to ship the items to the store (which doesn't make sense because they are clearance items and they already had several in the store + the web site said they could be ordered and picked up within an hour). I didn't want to have to come back due to the weather conditions so I ended up purchasing them at the in-store pricing (which is almost double what the online pricing showed). (I also didn't notice anything on Shopkos web site which indicates the difference in pricing vs buying in the store). I try to shop at Shopko when I am able to, but I will keep this experience in mind in the future. I have not noticed this problem with other online merchant sites where the pricing is different - doesn't give me a great opinion of Shopkos web site.


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