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ShopKo Complaint - customer service
ShopKo Complaint

ShopKo Complaint

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customer service


This applies to store #0038 in Grand Island, Nebraska. I dropped off my elderly parents at the Shopko store at 8:30 A.M. not realizing the store didn't open until 9:00. I had another appointment so was not able to be reached by them when they discovered that the store was not open yet. There are NO benches in the foyer on which they could be seated to wait. My father is unable to stand for long periods of time so they asked if they could come in to sit on a bench until time for the store to open. They were allowed in but were treated rudely. This whole matter could have been solved by simply placing a bench in the foyer on which people can sit and wait.
This can not be the only couple of elderly people that have run into this situation and I feel this is uncaring for a company the size of ours to treat customers in this matter.


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