ShopKo Complaint

ShopKo Complaint

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shopko online and in store black friday tv blowout - Samsung 50" HDTV


I was shopping in the Rhinelander, wi Shopko on black Friday and wanted to purchase a Samsung tv they had on display for $397 blowout, originally $1199, awesome tv. They told me they were sold out as of Thursday so I asked to buy the diplay, they said no because they had more coming so I asked to pay for one and pick it up when it comes in but they again said no I can't do that. I went home and found it on the web and ordered it to be sent to another local store in tomahawk, wi . I got an email confirmation for my order and it said they would email me when it came in. I called the tomahawk store and talked to store manager who said she didn't have any and wasn't getting any so she cancelled my order. I called customer support who then told me it was not canceled and that they are shipping the TV's shortly and I will be emailed when they arrive at the store. Later that day I get an email saying my tv was cancelled so I called customer support again and this time was told they have no TV's to ship out so I have to buy the TV's that are already in a store and said both locations I originally contacted had a total of 5 TV's between the two of them. Both store managers verified they have no TV's, what a joke, so now I have no tv!!!


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