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ShopKo Review - Shopko Online Order - TFAL 22 Piece Cookware Set
ShopKo Review

ShopKo Review

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Shopko Online Order - TFAL 22 Piece Cookware Set


Ordered a Tfal Signature 22 piece cookware set as a gift for a Birthday on 11/23/16. Received a confirmation email of the order. Then on Sunday 11/27/16 received an email stating order was cancelled and I would not be charged for item, no reason for the cancellation. Called Online department and was told item was cancelled as it was out of stock and they had no idea if there would be more and that I could try individual stores. I went online and typed in product for nearest shopko 's near me and each showed 10 or more in stock. Contacted 2 stores and they both stated they did not have any of the item. Very disappointing. Should have been notified sooner if they did not have enough items to fulfill my online order. Also disappointing that they have not been able to update online systems since "black friday" shopping. They should have been able to put item on back order and shipped it as soon as it arrived. Very unhappy with service I received and both online and on the phone.


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